OxiBet Responsible Gaming
At Oxi Bet, we believe that gaming should always stay fun, safe and within your control. We at OxiBet have built our platform around the idea that entertainment comes first, and we want every player who joins us to enjoy our games responsibly. This page explains the tools, limits and support options we provide to help you stay in charge of your play, as well as the safeguards we have in place as a licensed operator.
Our Commitment to Safer Play
We at Oxi Bet operate under licence No. ALSI-202411070-FI2, issued by the Anjouan Gaming Authority in the Union of Comoros, covering oxibet.com and five sister domains. This licence requires us to maintain responsible gaming measures, protect vulnerable players and handle complaints transparently. If an issue cannot be resolved directly with our team, it can be escalated to the Gaming Services Provider N.V., which oversees compliance on behalf of the licensing authority.
Our OxiBet platform is intended strictly for adult players. By registering, you confirm that you are of legal gambling age in your jurisdiction and that you are accessing our site from a country where online gambling is permitted. Our OxiBet terms explicitly restrict access for residents of a long list of countries, and we actively monitor for VPNs, proxies or any tool used to mask a player's real location. Accounts found doing so are suspended, related wagers are voided, and the balance is held until jurisdiction can be verified.
Why Location Verification Matters
We require accurate location data because it allows us to apply the correct legal protections, currency, and bonus eligibility rules to your account. Using a VPN or similar service to bypass these checks works against the very safeguards we've built to keep play responsible, which is why we take this rule seriously across every OxiBet account.
Tools We Offer to Help You Stay in Control
Here at Oxi Bet, we give you several practical ways to manage your gaming activity. You don't need special permission to request most of these tools — simply reach out to our support team and we'll apply them to your account promptly.
- Deposit limits aligned with our standard minimums and maximums (from 20 up to 4,000 for cards, Interac and bank transfer, or from 10 USDT for crypto)
- Withdrawal awareness tools, since our standard limits are 1,800 per day, 3,000 per week and 12,000 per month
- Time-out options to pause your account for a set period
- Self-exclusion requested directly by email from your registered address, which takes effect within 24 hours
- Reality checks and activity reviews available through our customer support team
- Full account closure, with your remaining balance withdrawable in full regardless of our standard minimum withdrawal threshold
Our Oxi Bet team processes these requests manually to make sure every case is handled carefully. Once self-exclusion is confirmed, we will not send marketing emails, bonus offers or promotional notifications to that address, and reactivation is only possible after the exclusion period has ended and additional verification has taken place.
Deposit and Spending Awareness
We at OxiBet remind players that deposited funds must be wagered at least once before any withdrawal request is approved. This wagering requirement exists for anti-fraud purposes, but it's also a good reminder to think about your deposit amount before you commit it. Our minimum deposit to qualify for most bonuses is 20, rising to 30 for Friday and Saturday reloads and 200 for the High Roller reload — we encourage you to only deposit amounts you're comfortable wagering in full.
Bonus Features and Responsible Play
Our welcome packages, reload offers and free spins are designed to add extra value to your sessions, not to encourage spending beyond your means. Every OxiBet bonus comes with clear wagering requirements — typically 40x for deposit bonuses, 35x on free-spin winnings and 20x for sports bets — along with maximum bet limits of 10 while a bonus is active. We also cap maximum conversion at 10x the bonus amount and limit welcome free-spin winnings to 100, so you always know the boundaries before you opt in. Bonus eligibility is restricted in certain countries, and no-deposit offers including free spins are unavailable to residents of around 100 territories, reflecting our effort to comply with local gambling regulations. For full details on current promotions, see our OxiBet bonus page.
Recognising Signs of Problem Gambling
We want every player at Oxi Bet to recognise the difference between entertainment and a habit that's becoming harder to manage. Some signs worth paying attention to include:
- Spending more time or money than you planned on a regular basis
- Chasing losses with bigger deposits
- Gambling to escape stress, boredom or personal problems
- Borrowing money or neglecting responsibilities to keep playing
- Feeling irritable or anxious when trying to cut back
- Hiding your gambling activity from family or friends
If any of this sounds familiar, we encourage you to use the tools listed above or to speak directly with our support team. We at OxiBet would rather help you set healthy boundaries early than see gaming become a source of stress.
Dormant Accounts and Long-Term Breaks
If you step away from our platform for an extended period, please note that accounts with a positive balance are charged a 5 monthly maintenance fee starting from the twelfth month of inactivity. If you're taking a break for wellbeing reasons rather than simply forgetting about your account, we recommend requesting a formal time-out or self-exclusion instead, since this stops the clock on activity-based charges and gives you a clear path back when you're ready.
External Support Resources
While our Oxi Bet team is always available to help, we also encourage players to reach out to independent organisations that specialise in gambling support. These services are free, confidential and available regardless of where you play:
- GamCare – advice, support and a free helpline for anyone affected by problem gambling
- BeGambleAware – information, self-assessment tools and support services
- Gamblers Anonymous – peer support groups and meetings
- National or regional responsible gambling helplines in your country of residence
We believe that combining the tools we provide at OxiBet with independent support networks gives players the best chance of maintaining a healthy relationship with gaming.
How to Reach Our Team
If you'd like to set a limit, request a time-out, self-exclude, or simply talk through your options, our support team is ready to help.
- Live Chat: available 24/7 directly on our site
- Email: [email protected]
- FAQ and Contact Us pages: accessible from our main menu
Please note that self-exclusion requests must be sent by email from your registered address to be processed, and they take effect within 24 hours. As part of our standard verification process, we may also contact you by phone — this is a normal part of our KYC procedure and not a cause for concern. If you have not yet created an account, you can complete your OxiBet login in just a few steps to start managing your limits right away.
FAQ
How do I set a deposit limit at OxiBet?
Contact our support team via live chat or email and we will apply a deposit limit to your account. We're happy to adjust this as your circumstances change.
Can I self-exclude from Oxi Bet permanently?
Yes. Send a self-exclusion request from your registered email address, and our team will apply it within 24 hours. Permanent exclusion is available upon request.
What happens to my balance if I close my OxiBet account?
Your full balance can be withdrawn upon account closure, even if it falls below our standard minimum withdrawal amount of 50.
Is there an age requirement to play at Oxi Bet?
Yes, you must be of legal gambling age in your country of residence to register and play on our platform.
Will I still receive bonus offers after self-excluding?
No. Once self-exclusion is confirmed, we stop all marketing communications and bonus offers to your registered email address for the duration of the exclusion period.
Does using a VPN affect responsible gaming protections?
Yes. VPN use is prohibited on our platform because it prevents us from applying the correct jurisdictional and protective measures to your account, and accounts found using one will be suspended pending verification.